Privacy Policy

Margaret Cork provides this store and website, including all information, content, resources, tools, products, and associated services, for the purpose of offering you, the customer, a unified shopping experience (“the Services”). Margaret Cork operates via Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will govern the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any service within the Services, you confirm that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal information we collect or process

By “personal information” we mean information that identifies you or can be linked to you or another person. Personal information does not include information collected anonymously or that has been anonymized in a way that does not identify you. We may collect or process additional categories of personal information, including information derived from it, depending on how you use the Services, where you live, and in accordance with applicable legal provisions or requirements:

Contact information, including name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit, debit, and bank account numbers, card payment details, account information, transaction information, payment method, payment confirmation, and other payment information.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including products you browse, add to your cart or wishlist, or that you purchase, return, exchange, or cancel, as well as previous transactions.
Communications with us, including information you provide us when, for example, you contact customer service.
Device information, including information about your device, browser, or connection, your IP address, and other unique identifiers. Usage information, including information about your interaction with the Services, such as how and when you communicate with or browse the Services.

Sources of personal information

Directly from you, when you create an account, visit or use the Services, communicate with us, or provide us with your personal information,
Automatically through the Services, including on your device when you use our products or services or visit our websites, and through cookies and similar technologies,
From our suppliers, including when we engage them to carry out certain technology, and when your personal information is collected or processed on our behalf,
From our partners or other third parties.

How we use your personal information

Depending on how you communicate with us, or which services you use, your personal information may be used for the following purposes:

Providing, personalizing, and improving the Services. We use your personal information to provide the Services, including fulfilling our agreement with you, processing your payments, fulfilling your orders, maintaining your preferences and products you're interested in, sending notifications about your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and administering your account, coordinating delivery, facilitating returns and exchanges, enabling reviews, and creating a personalized shopping experience for you, such as by recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.

Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing communications, advertisements, and promotions via email, SMS, or mail, as well as displaying products or services online through the Services or other websites, including based on products you have purchased or added to your cart, and other activities within the Services.

Security and fraud prevention. We use your personal information to verify your account, ensure a secure payment and shopping experience, detect, investigate, or respond to activities that may be fraudulent, illegal, unsafe, or malicious, protect public safety, and secure our services. If you use the Services and create an account, you are responsible for keeping your login information secure. We encourage you not to share your username, password, or other login information with anyone.

Communicating with you. We use your personal information to serve our customers, communicate with you, provide effective services, and maintain our business relationship with you. Legal basis. We use your personal information to comply with applicable law or respond to valid legal process, including requests from competent authorities or law enforcement agencies, in connection with investigations or participation in legal proceedings, potential or actual disputes or other controversies, and to enforce or investigate possible violations of our terms or policies.

How we share personal information

In certain cases, we may share your personal information with third parties for lawful purposes in accordance with this Privacy Policy. These cases may include:

With Shopify, suppliers, and others who provide services on our behalf (e.g., IT administration, payment processing, data analysis, customer service, cloud storage, fulfillment, and shipping).

With marketing companies and partners to provide you with marketing and advertising services. For example, we have used Shopify to provide personalized services with third-party services, based on your online activity with merchants and on websites. Our marketing partners will use your information in accordance with their own privacy statements. Depending on where you live, you may have the right to request that we not share information about you for the purpose of showing you targeted and relevant offers based on your online activity with merchants and on websites. You can exercise your right to opt out here.

When you request it or consent to us sharing certain information with third parties, for example in connection with shipping products or using social media widgets or integrations.

With our partners or within our corporate group.

In connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations, services, or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Working with Shopify

The Services are provided by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information transmitted to the Services is transferred to and shared with Shopify as well as third parties who may be located in countries outside your country of residence, in order to provide and improve the Services. In addition, to protect, develop, and improve our business, we use certain enhanced features from Shopify, which incorporate information obtained from your interaction with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights in connection with the use of your personal information for these purposes. To learn more about how Shopify uses your personal information, and the rights you may have, please refer to Shopify's Privacy Policy. Depending on your location, you can exercise your rights regarding your personal information here. [Link to Shopify's Privacy Portal].

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you access links to websites not owned or controlled by us, you should read their separate privacy and security policies as well as terms of use. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information on them. Information you provide in public or semi-public areas, including information shared on third parties' social media platforms, may also be accessible to other users of the Services and/or users of those third-party platforms without restrictions on their use by us or third parties. Including such links does not in itself imply an endorsement of the content on those platforms or their owners or operators, unless otherwise stated in the Services.

Children's information

The Services are not intended for use by children, and we do not knowingly collect personal information from minors in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, please contact us using the contact information below to request deletion of that information. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as defined under applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

The period during which we retain your personal information depends on a number of factors, including the duration of maintaining your account, providing services, complying with legal obligations, resolving disputes, or applying other applicable agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not exhaustive and may only apply under certain circumstances, and in certain cases your request may be denied in accordance with the law.

• Right of access: You may have the right to request access to the personal information we hold about you.

• Right to deletion: You may have the right to request deletion of the personal information we hold about you.

• Right to rectification: You may have the right to request correction of inaccurate personal information we hold about you.

• Right to data portability: You may have the right to receive a copy of the personal information we hold about you, and to request transfer to a third party, under certain circumstances and with certain exceptions.

• Right to opt out of sale or sharing for targeted advertising: Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to opt out of processing of your personal information for purposes considered “targeted advertising,” as defined under applicable privacy law. You can exercise your opt-out right here. Please note that if you select the opt-out option via Global Privacy Control on our website, an automatic opt-out request will, depending on your location, be processed for the device and browser used to interact with the website. If we are able to link a device sending a signal to a Shopify account, the opt-out request will also be applied to that account. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Aside from Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent by your browser or device.

• Managing communication preferences: We may send you promotional emails, but you can opt out of receiving them at any time by using the unsubscribe link in the emails we send you. If you prefer not to receive promotional messages, we may still send you non-promotional emails, such as those regarding your account or your orders.

If you live in the United Kingdom or the European Economic Area, and subject to the exceptions and limitations set out in local law, you may also exercise the following rights in addition to those listed above:

• Objection to and restriction of processing: You may have the right to request that we stop or limit the processing of your personal information for certain purposes.

• Withdrawal of consent: Where we rely on your consent to process your personal information, you have the right to withdraw it. Withdrawing your consent does not affect the lawfulness of any processing carried out based on your consent before its withdrawal.

You can exercise your rights as indicated in the Services or by contacting us using the contact information below. To learn more about how Shopify handles your personal information, and the rights you may have, including rights regarding data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, in accordance with applicable law. In accordance with applicable law, you may authorize an authorized representative to submit requests on your behalf to exercise your rights. Before we accept such a request from a representative, we will ask the representative to provide evidence that you have authorized them to act on your behalf, and we may still ask you to confirm your identity directly with us. We will respond to your request in a timely manner, in accordance with applicable law.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the contact information below. Depending on where you live, you have the right to appeal our decision by contacting us using the contact information below or by filing a complaint with your local data protection authority. For the EU/EEA, you can find a list of competent data protection supervisory authorities here.

International transfers

Please be aware that we may transfer, store, and process your personal information outside the country in which you live. If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority, unless the transfer is to a country deemed to have an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or other operational, legal, or regulatory requirements. We will post a revised Privacy Policy on this website, update the “last updated” date, and provide notice in accordance with applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please call or email info@margaretcork.com